The Local Lista
The Local Lista
  • ABOUT
  • FOR GUESTS
    • BOOK EXPERIENCES
    • WELCOME KIT
  • COMPANIES & OWNERS
  • Mais
    • ABOUT
    • FOR GUESTS
      • BOOK EXPERIENCES
      • WELCOME KIT
    • COMPANIES & OWNERS
  • ABOUT
  • FOR GUESTS
    • BOOK EXPERIENCES
    • WELCOME KIT
  • COMPANIES & OWNERS

Our Service

We specialize in monitoring reservations for your accommodation. We have adapted the communication process to a more modern era, enabling better quality guest service and providing a more complete service where we help you get better results with less work.

FOR COMPANIES & OWNERS

We take care of the entire process of accompanying your guests. From check-in to check-out.

RESERVATIONS FOLLOW-UP

#

We accompany your accommodation reservations from check-in to check-out with our personalized service.

CHECK-IN

Online and in-person check-in assistance for your accommodation.  

Even for accommodations without self-check-in, our team is available to receive your guests in person.

 

ON-SITE SUPPORT 24H

Visits by one of the colleagues necessary for accommodation and problem solving  

In cases of urgency or if it is not possible to resolve certain difficulties remotely, one of the members of The Local Lista is always on stand-by to travel to provide on-site support for your accommodation and to resolve the problem.

FOR GUESTS

A new service for your guests, all the support they need 24 hours a day in an efficient and interactive way

IN-HOUSE EXPERIENCES CATALOG

12

Catálogo de experiências dentro do seu alojamento. 

LOCAL TIPS FILE

22

PDF Digital com dicas locais personalizado para o seu alojamento 

CHATBOT

TLL VIRTUAL AGENT

Once the information about your accommodation has been integrated, our chat bot guarantees the entire follow-up of the stay, from pre-check-in to check-out, answering the most common questions and providing useful tips about the accommodation and its surroundings.


Obtenha mais informações

MELHOR SERVIÇO MENOS TRABALHO

 With the supervision of our chat team 24 hours a day, we guarantee an effective response to problems that may arise, often for foreseeable reasons that can be answered immediately through our system that allows us to guide guests remotely and interactively throughout the booking process, always counting on our monitoring and moderation.


 

We work directly with the owners, providing a communication service with guests for all their bookings. Complementing the accommodation service they already provide is more support for guests and less worry for hosts.

Service Advantages

IMPROVING REVIEWS

IMPROVING REVIEWS

IMPROVING REVIEWS

Our main focus is for your guests to feel that they had all the support they needed during their stay. It's not just an unnecessary extra that exceeds expectations, it demonstrates an investment in the quality of the response you give to your guests' needs, and these upgrades are reflected in improved reviews.  

REDUCING COSTS

IMPROVING REVIEWS

IMPROVING REVIEWS

The move from short-term house rentals to self-check-in will give companies the opportunity to reduce staff costs. But contact with your guests will always be part of hospitality. The Local Lista allows you to provide a better service for all your house bookings without having to burden your management operation with additional costs.

360° SERVICE

IMPROVING REVIEWS

360° SERVICE

We bring to the market an alternative to the lack of engagement with guests, proposing to improve your activity by assigning an assistant to each booking. Providing support during the stay by communicating useful information about your accommodation and providing the best local tips so that your guests enjoy themselves to the fullest, both inside and outside your accommodation.

Copyright © 2024 The Local Lista - Todos os direitos reservados.

Powered by GoDaddy